Interoperable Communications technology

Introduction

            Interoperable communication is the ability to communicate effectively between local, state, and federal bureaucrats when sharing and sending information, especially in the event of an industrial accident, terrorism, or other crisis (Kapucu&Haupt, 2016). Usually, communication interoperability provides daily communication that can be easily shifted to emergency communications to ensure that the emergency teams are at the scene of an incident. As a result, this will assist emergency response agencies to respond to tragic accidents or calamities immediately and work effectively together towards dealing with them. Emergency managers who manage communication interoperability must guarantee that their communications abilities are fully compatible with the skills of local law enforcement, fire, and medical first responders, as well as with state and federal agencies (Kuehn et al., 2011). For this reason, this will assist the emergency response team in maximizing resources in scheduling and planning for major anticipated events such as inaugurations. Therefore, this paper aims to share about the selected Interoperable Communications technology, as well as analyze how this technology can be executed to improve communications and allow collaborations with various stakeholders influenced by the JPB Train Derailment Scenario.

Currently available Interoperable Communications Technology

            Among the more prominent interoperable communication technology is SmartMsg. The SmartMsg is a communication system that provides urgent alerts and notifications, response, as well as secure, interoperable communication. For this reason, SmartMsg is a Software and Web-based solution and does not depend on any specific hardware. Therefore when used, SmartMsgaddresses various communication challenges with disparate equipment that personnel is experiencing today by taking advantage of an organization’s existing communication devices and infrastructure, toward strengthening and improving emergency systems that are already in place. For instance, numerous radio systems of various brands or models and frequencies can be incorporated together, towards supporting a continuous inter-agency communication at incident scenes (Shah, Leider, Luo & Kaur, 2016). Radios and other devices such as cellular phones, laptop computers, and smartphones can also be incorporated using SmartMsg to assist in inter-agency communication.

            The SmartMsg application is developed based on the distributed databases and network design that gives a dependable high volume capacity through built-in scalability, load balancing, redundancy, and fail-back processing. As a result, this technology provides a protected, authentic, and encoded application that can be executed fully behind an organization’s firewall (Voss & Anderson, 2019).SmartMsg improves communication within police, fire, and medical first responders through assisting the interoperability required for reliable connections across unrelated radio systems employed by various agencies.

How SmartMsg Technology can Maximize communication for the JPS Train Derailment scenario

            SmartMsg can be applied by installing the software on computer workstations, which will allow the users to send and receive notifications or alerts that can be received on mobile devices, such as cell phones, pagers, radios, push-to-talk devices, and landline phones (SmartMsg solution, n.d.). When implemented, SmartMsg provides a uniform notification and alerts across several devices and urgent command and control, especially during events of emergencies. In the JPS Train Derailment scenario, the SmartMsg system can be designed with any mixture of persistent talks, talk groups along with on-demand talk groups that can be either created or activated only when needed. SmartMsg can help improve communication in the JPS Train Derailment scenario by allowing individuals to have a voluntary sign up, where they can register and give their contact information through designated web page portals. Also, SmartMsg, when implemented, can maximize communications for JPS Train Derailment through ensuring that the emergency response officials receive an urgent alert out to the accurate staffs or the private citizens as quickly as possible (SmartMsg solution, n.d.). For instance, a single notification can instantaneously be delivered to any device, reaching the proper recipients wherever they may be, on whatever method they may be using, such as cellphone, radio, PDA, computer workstation, or social media.

How this technology can allow for collaboration with the various stakeholders

            SmartMsg can facilitate effective collaboration with the various stakeholders from different geographical areas since the users can pinpoint areas of emergencies quickly and communicate to all recipients within a defined radius of that point (SmartMsg solution, n.d.). Also, this technology can facilitate the stakeholders in the JPB Train Derailment Scenario to access large numbers of phone lines and email delivery systems, especially during emergency circumstances, while still permitting them to ensure that they track other events closely (Karasz, Bogan&Bosslet, 2014).

Conclusion

 Generally, there is an abundance of communication devices available. Modern technology gives a wide range of tools to fit various communication demands. However, these devices should be examined adequately towards facilitating public safety needs. For this reason, the emergency response team, as well as safety and security staff, should be able to communicate efficiently to protect public properties and the entire community. SmartMsg is recommended as a suitable technology since it is a profitable, dependable, secure communication solution that can assist in identifying emergencies that happen urgently. 

References

Kapucu, N., &Haupt, B. (2016).Information communication technology use for public safety in   the United States. Frontiers in      communication1https://doi.org/10.3389/fcomm.2016.00008

Karasz, H. N., Bogan, S., &Bosslet, L. (2014). Communicating with the workforce during            emergencies: Developing an employee text messaging program in a local public health     setting. Public Health Reports129(6_suppl4), 61     66. https://doi.org/10.1177/00333549141296s409

Kuehn, A., Kaschewsky, M., Kappeler, A., Spichiger, A., &Riedl, R. (2011). Interoperability       and information brokers in public safety: An approach toward seamless emergency   communications. Journal of theoretical and applied electronic commerce research6(1),  43-60. https://doi.org/10.4067/s0718-18762011000100005

Shah, G. H., Leider, J. P., Luo, H., & Kaur, R. (2016). Interoperability of information systems      managed and used by the local health departments. Journal of Public Health     Management and Practice22, S34-S43. https://doi.org/10.1097/phh.0000000000000436

SmartMsg solution.(n.d.).Rep Resource Center 1Federal Signal Corporation, Signaling            Division. https://reps.federalsignal-indust.com/news/smartmsg-solution

Voss, B., & Anderson, E. (2019). Interoperability of real-time public safety            data:. https://doi.org/10.6028/nist.ir.8255

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