- There is a need to ensure that the services of the management consultants I work for are purchased by CanGo. The latter is experiencing problems, which are related to management. Being part of the team, working as a management consultant, I have the ability towards contributing and solving the problem. It seems that the people working at CanGo all have different personalities, which might interfere with their work. The strengths that will help me in providing effective service is that I have several years of experience. This means that I have been working with clients who come from diverse backgrounds, for a long time. This makes it easy to know how to handle people working in e-business, where communication is extremely vital (Wagner, & Harter, 2006). Furthermore, I know how to handle customers and make them pleased with the services that I will offer. Customer satisfaction is extremely vital when handling clients as it makes them feel appreciated. Also, I am quite cheerful in nature, and this contributes to the success of most of my work. In turn, it ensures customer satisfaction and repeat business. With the strengths that I have I am sure of succeeding in providing top notch services to CanGo.
- While assuming the role of a consultant, I might not have direct authority over my fellow co-workers. This means that I cannot directly exercise authority over them, as there is already a person in charge with this responsibility. For example, there are situations when some co-workers are not working as hard as they are meant. In turn, it might affect the overall performance of the rest of the team. In such a situation, I would talk to them and let them know about their actions in a polite manner. I would do this by having a personal conversation with them. Moreover, I would let them know about the importance of working hard towards achieving the set goals. If the latter solutions do not work, I would inform my boss so that they can take the most appropriate action. This would only take place if my efforts in handling the matter are not successful. It is referred to as a last cause of action for a problem (Wagner, & Harter, 2006).
- There are times when co-workers fail in matters that concern organization. There are many problems, which are brought about, when people in an organization are not organized. It might lead to wastage of time when carrying out tasks. In turn, one is not able to meet deadlines, and it might lead loss of business. Other times by not being organized, chaos might erupt as people as not sure about their work. Thus, in order to ensure that these problems do not exist at the work place, I would make them know about the importance of being well organized. When they are, organized they will do their work in a timely manner. Furthermore, they will have a stress free life since everything they need to do is in order. When workers are, organized they can come up and address management on issues affecting them. This means that by being organized they can form unions that will garner for their benefits. Lastly, I would show them how to become organized, for example, by having a work schedule and a priority list. This will make them conduct their work in a timely and organized manner (Wagner, & Harter, 2006).
Wagner, Rodd. & Harter, James. (2006). 12: The elements of great managing. New York: Gallup Press.
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